Ticket sales online of SEM Biarritz Ocean is subject to these terms and conditions which the buyer states accede without limitation or qualification when he addresses its rules online at Biarritz Ocean.
These general conditions of sale can be viewed by the purchaser at any time simply by clicking on the "terms of sale" page accessible from the ticket sales.
For information, questions, and order tracking, customer service is available by mail or by phone at contact@biarritzocean.com 05 59 22 33 34.
All orders made ​​on our site explicitly implies acceptance without reservation of these general terms and conditions which constitute an essential element of the contract and our agreement will, for you as a buyer and us as seller.

Prices : The prices of our tickets are indicated in euros all taxes included. They take into account the VAT applicable on the date of the order.
All orders regardless of their origin are payable in Euros.
We reserve the right to change the sale price at any time, but tickets will be charged based on the rates in effect at the time of order entry subject to availability.
The products remain the property of Biarritz Ocean until full payment.
No special discount or promotional coupon may be combined in hand with the purchase of an e-ticket.

Payment : To pay for your order, you have different types of payment available when viewing your cart. Only credit cards like "Visa, Carte Bleue, MasterCard" are accepted.

Method of payment : Please be assured that the credit card details are encrypted using SSL (Secure Soket Layer), and never transmitted unencrypted over the network. Payment is made ​​directly through our partner bank, the "Credit Agricole." Validation of the order using the credit card number, its expiration date and security code is worth its mandate to pay all taxes to order. The data on the card are kept for processing the order.
To protect the owners of credit card, Biarritz Ocean reserves the right to suspend any order of notes in case of refusal to authorize payment by credit card.
The online ticketing Biarritz Ocean reserves the right to cancel any tickets valid for a client with whom there is a dispute over payment of a previous order.
The seller retains ownership of the tickets sold until payment of the full price.

Validation : When you click the OK button after the checkout process, you accept it as well as the entirety of these General Conditions of Sale and without reserve.

Privacy and Security : Our site is subject to a security system.
The secure online payment.
adulte Data confidentiality (Data Protection Act of 6 January 1978 the right to access and correct data). The client has a right to access and correct information about it.
The filing of purchase orders and invoices for tickets is made on a reliable and irreversible manner to correspond to a faithful and durable copy, in accordance with section 1348 of the Civil Code.
Our online ticketing system developed by using the NetControl. Data on your order is immediately encrypted and never travel on the site. The information you provide is perfectly protected.

Validity of the offer: Our special tickets are valid for one (1) year, from their online purchase - regardless of the type of ticket purchased (single ticket or Pass coupled). They can be used only during the days and hours of operation indicated rates on our pages. Biarritz Ocean reserves the right to change schedules.

Right of withdrawal : The buyer has a legal right of withdrawal for 7 days. It will contact the accounting department at 05 59 92 33 34 for cancellation of the payment and off tickets.

Ticket validation : Once payment and confirmation of your order, you can print the tickets and come on one of the sites Biarritz Ocean (Musee de la Mer Aquarium and Ocean City) with your tickets.
You can make printing your e-ticket confirmation
either immediately after your order by clicking on the link "Print your ticket "
or later by clicking the link "Print your ticket " indicated on the Order confirmation email by clicking on the link "My order " on the homepage of the Site
An e-ticket is only valid if printed on white A4 paper, blank on both sides without changing the print size, in portrait (vertical) with a laser or inkjet resolution minimum of 300 dpi. There can never be presented on other media (electronic, screen ...).
A good print quality is required. Incident or poor print quality, the user must print the file again ". Pdf ".
Therefore, before ordering e-ticket, you must make sure you can have the software and hardware required to print your e-ticket confirmation a computer connected to the Internet and equipped with Acrobat Reader and a printer. You will be tested prior to the Order, the printer used to print the correct e-ticket. SEM Biarritz Ocean is not responsible if unable to print your e-ticket because of non-compliance with hardware and software outlined above.
Attention: a control is a ticket. And an order for multiple entries for many people will not trigger the emission of a single ticket. If you want more tickets, you need to do multiple commands.
The validation ticket is considered completed from the date of the first of tickets at the entrance to sites Biarritz Ocean. Any ticket with the same order number will not be valid except in the case of buying a pass to a double visit. Your order number and your login codes to the area of ​​online sales are to remain confidential.
Any act of fraud is wrong.

Intellectual Property : It is your responsibility to ensure the discretion of the information provided by the system of selling online.
Hypertext links to other sites that the site of the online ticketing Biarritz Ocean. SEM Biarritz Ocean disclaims any responsibility if the contents of these sites violate the laws and regulations.
All elements of the site of the online ticketing whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of the company "Biarritz Ocean." The user has a personal Internet site and wishes to place, for personal use, on its website a direct link to the homepage of our site online ticketing must request permission to SEM Biarritz Ocean.

Applicable law - disputes : This contract is subject to French law. The language of this contract is the French language.
In case of dispute the courts of the jurisdiction of Bayonne will be competent.

Personal information : The online ticketing Biarritz Océans'engage not to disclose to third parties the information you provide. These are confidential. They will be used by its internal departments for processing your order. Therefore, in accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify, and object to your personal data. To do this we simply apply by mail, indicating your name, address, for the IT Department of SEM Biarritz Ocean, Sea Museum, Plateau de l'Atalaye, 64200 Biarritz, France

Invoices : At each order is a bill, printable online. The invoice shows the details of the order by clause.

Responsibility : The company has Biarritz Ocean, for all stages of access to the site, the ordering process, publishing of the invoice or subsequent services, an obligation of means.
Responsibility "Biarritz Ocean" can not be held liable for any inconvenience or damage arising from the use of the Internet, including a breakdown of the service, external intrusion or presence of computer viruses or any other incident of force majeure, accordance with the case.

Entirety : In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and compliance with these terms and conditions sale.

Period : These conditions apply throughout the duration of online services offered by the company Biarritz Ocean.

Evidence : The records stored in the computer systems of the company "Biarritz Ocean" in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties.

The product information : The online ticketing Biarritz Ocean on its present site entries to be sold with the characteristics required to comply with Article L 111-1 of the Consumer Code, which provides the possibility for the potential buyer to know before taking final order, the essential characteristics of the products they wish to buy.